Terms of Service

Terms and Conditions of Sale

1. Who we are

Plentify.store (“Plentify,” “we,” “the Seller“) is operated by:

Dr. Sujith Ravindran

  • Trade name / business name: Plentify.store

  • Registered office: Via Municipio 11, 88040 Serrastretta, Italy

  • Chamber of Commerce registration number / VAT number: 05152650288

  • Email: welcome@plentify.store

  • Phone: +39 0968 818811

These Terms and Conditions (“Terms”) govern access to and use of the plentify.store website, as well as the purchase of any digital or physical product offered on it. They are drafted in accordance with European consumer protection law, including the Consumer Rights Directive (2011/83/EU), the Directive on certain aspects concerning contracts for the supply of digital content and digital services (2019/770/EU), the Directive on certain aspects concerning contracts for the sale of goods (2019/771/EU), as well as the Italian Consumer Code (Legislative Decree 206/2005) and the Italian E-Commerce Decree (Legislative Decree 70/2003), as the laws applicable based on our registered office.

2. Acceptance of the Terms

By browsing plentify.store, creating an account, or placing an order, the user accepts these Terms, the Privacy Policy and the Cookie Policy. If you do not agree, please do not use the site or place orders. These Terms apply to consumers and, where relevant, to professional users; some protections described here (for example, the right of withdrawal) are reserved for consumers acting for purposes unrelated to their trade, business, craft, or profession.

3. What we sell

Plentify.store offers two categories of products:

a) Digital content — ebooks and other downloadable resources (for example The 7 Mystical Laws of Abundance, The Shiva Code, How Heroes Are Born, The Leader of Being), provided digitally and made available for download or online access immediately, or shortly after, purchase.

b) Physical products — wellness and personal development items, such as the HQR Card, HQR Medallion, and Relief Gel, shipped to the delivery address provided.

Important note on physical wellness products. The HQR Card, HQR Medallion, Relief Gel, and any similar items are offered as tools for personal growth, reflection, and wellness practice. They are not medical devices, are not intended to diagnose, cure, treat, or prevent any disease or medical condition, and do not replace the advice of a qualified healthcare professional. If you have particular health conditions, are pregnant, or are unsure whether a product is suitable for you, we recommend consulting a qualified healthcare professional before use.

4. Accounts

To purchase digital content or track orders, you may need to create an account. You are responsible for keeping your login credentials confidential and for all activity carried out through your account. Please notify us promptly of any suspected unauthorized use of your account.

5. Orders and formation of the contract

Submitting an order through our checkout constitutes an offer to purchase. The contract between you and Plentify is considered concluded only once we send an order confirmation email. We reserve the right to refuse or cancel an order — for example, in the case of pricing errors, suspected fraud, or product unavailability — by notifying you and refunding any amounts already paid.

6. Prices and payment

  • All prices shown on the site are in Euros (€) and, where applicable based on your location, include VAT in accordance with applicable law.

  • Payments are processed securely through our payment service provider, Stripe/Satispay. We do not store full payment card details on our servers.

  • Full payment is required at the time of order, before digital content is made available or a physical order is shipped.

  • We reserve the right to correct any pricing errors, notifying you before completing an order affected by such an error.

7. Delivery

Digital content: delivered digitally — typically via a download link or account access — immediately or almost immediately once payment is confirmed.

Physical products: currently shipped to addresses within the European Union, the United Kingdom, and Switzerland. Estimated delivery time is 7–14 business days from shipment, subject to variation depending on your location or courier conditions. Any shipping costs are shown at checkout before the order is completed. Risk relating to physical goods passes to you upon delivery to the address provided.

8. Right of withdrawal (14-day cooling-off period)

If you are a consumer making a purchase from within the EU, you generally have the right to withdraw from your purchase within 14 days, without giving any reason, in accordance with the Consumer Rights Directive and the Italian Consumer Code.

a) Physical products. The 14-day period runs from the day you (or a third party designated by you) receive the goods. To exercise this right, contact us using the details in Section 1 with an explicit statement of your decision to withdraw (you may, but are not required to, use the model withdrawal form in Section 8(d)). Goods must be returned without undue delay and within 14 days of communicating your withdrawal, in their original condition where reasonably possible. Direct costs of returning the goods are borne by you, unless otherwise agreed. We will refund all payments received, including standard delivery costs, without undue delay and within 14 days from the date we are informed of your decision to withdraw, using the same payment method you used, unless otherwise agreed. We may withhold the refund until we receive the returned goods, or until you provide evidence that you have sent them back, whichever is earlier.

b) Digital content supplied immediately. Under Article 16(m) of the Consumer Rights Directive (and the corresponding provision of the Italian Consumer Code), the right of withdrawal does not apply to digital content not supplied on a tangible medium, once performance has begun, provided that: (i) you have given your prior express consent for performance to begin before the 14-day withdrawal period expires, and (ii) you have acknowledged that you thereby lose your right of withdrawal. This consent and acknowledgement are collected at checkout, before any ebook or digital resource is made available. In the absence of such consent, digital delivery will be postponed until the withdrawal period expires, or you may request early access by accepting the loss of the right of withdrawal.

c) Exceptions. The right of withdrawal does not apply, to the extent applicable, to goods made to the consumer’s specifications or clearly personalized, nor to goods liable to deteriorate or expire rapidly.

d) Model withdrawal form. (To be completed and returned only to exercise withdrawal relating to physical goods.)

To: Dr. Sujith Ravindran, [registered office — see Section 1], [email — see Section 1]

I/We hereby give notice that I/we withdraw from my/our contract of sale of the following goods: [description of goods] Ordered on: [date] / Received on: [date] Name of consumer(s): Address of consumer(s): Signature of consumer(s) (only if this form is notified on paper): Date:

9. Legal guarantee of conformity

Physical goods: in accordance with Directive (EU) 2019/771 and the Italian Consumer Code, physical products benefit from a 2-year legal guarantee of conformity from the date of delivery. If a product is defective or not in conformity with the contract, you are entitled to free repair or replacement, a price reduction, or termination of the contract, depending on the circumstances and applicable law. To make a claim, contact us using the details in Section 1.

Digital content: in accordance with Directive (EU) 2019/770, digital content and services must conform to the contract at the time of supply (and, in the case of continuous supply, for the entire relevant period). If the digital content you purchased is defective or does not conform to its description, contact us: we will remedy the lack of conformity, provide a proportionate price reduction, or terminate the contract with a corresponding refund, as applicable.

These legal guarantees are in addition to, and are in no way affected by, any waiver of the right of withdrawal referred to in Section 8(b).

10. Cancellations, refunds, and discretion

In addition to the legal right of withdrawal and the legal guarantee of conformity described above, we may, at our discretion, accept returns or offer refunds in other circumstances. This does not limit or replace the rights you are entitled to under the law.

11. Intellectual property

All content on plentify.store — including ebooks, text, graphics, logos, and design — is owned by Dr. Sujith Ravindran or his licensors and is protected by copyright and other intellectual property laws. Purchasing an ebook or digital resource grants you a personal, non-exclusive, non-transferable licence to access and use that content for private, non-commercial use. Reproducing, redistributing, reselling, publicly communicating, or creating derivative works from our content without prior written authorization is prohibited.

12. Acceptable use

You agree not to: use the site for unlawful purposes; attempt to gain unauthorized access to our systems; circumvent content protection or access-control measures; use automated tools (bots, scrapers) to access the site without our authorization. We reserve the right to suspend or close your account in the event of a breach of these Terms.

13. Limitation of liability

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for wilful misconduct or fraud, or for any liability that cannot be limited or excluded under applicable law, including non-waivable consumer rights. Subject to the foregoing, and to the extent permitted by law, our liability for losses you incur in connection with these Terms is limited to the amount paid for the relevant product, except in cases of wilful misconduct or gross negligence.

14. Content and disclaimer

The books, resources, and physical products offered through Plentify reflect the author’s teachings, perspectives, and personal experience in the contemplative and wellness field. They are offered for educational, motivational, and personal development purposes. They do not constitute medical, psychological, financial, or legal advice, and results from applying any teaching or using any product may vary from person to person.

15. Force majeure

We will not be liable for delays or failures in performing our obligations under these Terms where such delays or failures result from events beyond our reasonable control, including, without limitation, natural disasters, strikes, disruptions to courier or postal services, or actions by public authorities.

16. Changes to these Terms

We may update these Terms from time to time to reflect changes to our products, our practices, or legal requirements. The version in force is the one published on this page at the time of your order. The “Last updated” date is shown at the top of this page.

17. Governing law and jurisdiction

These Terms are governed by Italian law. If you are a consumer, this choice of law does not deprive you of the protection afforded by the mandatory provisions of the law of the country in which you habitually reside, where EU law (Regulation (EC) No. 593/2008, “Rome I”) grants you such protection.

Any dispute will be submitted to the competent Italian court, without prejudice to your right, as a consumer, to bring proceedings before the courts of your country of residence within the EU, where applicable law grants you that option.

18. Out-of-court dispute resolution

If you have a complaint, please contact us first using the details in Section 1, so that we can attempt a direct resolution. As an EU consumer, you may also submit a complaint via the European Commission’s Online Dispute Resolution (ODR) platform, available at https://ec.europa.eu/consumers/odr, or contact a recognized Alternative Dispute Resolution (ADR) body under Italian law (for example, a conciliation service at a Chamber of Commerce), where applicable.

19. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

20. Contact

Dr. Sujith Ravindran

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